For the fastest response time, chat with us!

Email us - We'll respond as soon as possible!

Leave us a message and an agent will be in touch with you as soon as possible!

About Us

Blog

Shop Flavors

Shop Gifts

Shop Now

Account Login

Licorice.com

Orders usually arrive in 2-3 days, please refer to your selected shipping method on your confirmation page, as you will be provided various shipping speed options. We ship orders via Fedex, UPS, DHL and USPS.Exceptions:&#xA0;<ul><li style="font-size: 16px;">Orders shipped to a P.O. Box address may be longer than quoted.</li><li style="font-size: 16px;">Orders shipped out on Thursday or later are not guaranteed Saturday delivery (this is based on your local Fedex/UPS regulations).</li></ul>

We love your enthusiasm! We understand it, too.

When will my order arrive?

Shipping

Where's my order?

What happens after I place an order?

I need to make a change to my order before it ships

Can I ship this as a gift?

What is your return policy?

Where is my gift card?

Help, there are extra item(s) in my order!

How do I add a Gift Band?

Can I add a Gift Note?

How do I edit my cart?

Orders

Where is the Licorice made?

How much Licorice is in each tube?

How long will my Licorice remain fresh?

What are the ingredients?

Is it Kosher?

Gluten Free,Sugar Free, or Vegan flavors?

Can I get a catalog of your products?

General

Where do you ship?

Can I ship an order to multiple addresses?

Can I schedule a future delivery date?

What payment options are available?

Is pricing information included in the shipment?

How do I create a recurring subscription?

How do I manage my subscription?

I need help at Checkout

I need help with my Discount Code

Purchasing Information

I forgot my password. How do I get a new password?

How do I change my default address?

Can I make changes to my recurring subscription?

How can I check my gift card balance?

How do I unsubscribe from marketing emails and texts?

My Account

Can I brand the tubes or gift boxes with my company logo?

Can I ship to more than one address?

What is the typical lead time?

Corporate

Wholesale Information

Wholesale

What is the G.O.A.T. Club Paid Membership?

Where can I login to see my perks?

Applying My Membership Credit

Do I Need a Separate Membership For Each Site?

G.O.A.T. Club Paid Membership

How can I contact customer service?

Help! I haven't heard back from Customer Service?

🚨 I need to change my order/shipping address!

Can I make a custom Sampler Pack?

How do I distinguish between the tubes in my order?

How do I apply a discount code/gift card?

What are the packaging dimensions?

How do I create a custom gift box?

When will my order arrive?Updated 19 hours ago