To track your order, click here You will need your order number. You will receive an email from us the day your order ships, it will include the tracking number for your order. If for some reason you do not receive a tracking email, please send us an

To track your order, <a href="https://licorice.com/pages/tracking">click here</a> You will need your order number.&#xA0;You will receive an email from us the day your order ships, it will include the tracking number for your order. If for some reason you do not receive a tracking email, please send us an email at <a href="mailto:info@goodkarmal.com"></a><a href="mailto:hello@licorice.com">hello@licorice.com</a> and we will send you the information.

Where's my order?

Get ready for a sweet treat! Your delicious licorice order is on its way and will be at your doorstep in just 2- 4 days! We primarily ship with FedEx, so if you need your order earlier or even shipped overnight there are options at check out for expe

Get ready for a sweet treat! Your delicious licorice order is on its way and will be at your doorstep in&#xA0;just 2- 4 days! We primarily ship with FedEx, so if you need your order earlier or even shipped overnight there are options at check out for expedited delivery. We partner with the best to make sure your order gets to you&#xA0;fresh and perfect. Just a heads-up that PO Box deliveries might take a tiny bit longer, but trust us, they&apos;re worth the wait!

When will my order arrive?

Oops! If your order hasn’t been shipped yet, let us know as soon as possible and our Customer Care team will do our best to assist you ASAP!

THANK YOU for your licorice order!&#xA0;We&apos;re absolutely thrilled you chose us for your sweet cravings! We put a lot of love into preparing and dispatching your goodies super fast, which means once your package is in its final processing stage or has shipped, it&apos;s already zooming its way to you, and we can&apos;t alter the course.However, if your order is still with us and you need to make a change,&#xA0;<a href="https://caramels-shop.gorgias.help/en-US/contact" style="text-decoration:none;">contact us here</a>&#xA0; or&#xA0;email us right away at <a href="mailto:hello@licorice.com">hello@licorice.com</a>&#xA0;&#xA0;Pop in your order number and the intended delivery address, and we&apos;ll do our very best to help you before it ships out! We&apos;re dedicated to ensuring you get exactly what you&apos;re dreaming of!

Can I make changes before my order ships?

Our licorice makes the perfect gift for any occasion. Your recipient will love our licorice in a beautiful gift box with a custom note from you!

We&apos;re absolutely thrilled you&apos;ve chosen our licorice to send as a gift! What a thoughtful gesture! Our delightful licorice are truly the perfect treat for any occasion, and with your custom note, your recipient is sure to feel extra special.Rest assured, we never include a receipt or price in any gift package&#x2014;all order confirmations head straight to your email.Adding your personal touch is a breeze! Just look for&#xA0;&quot;OPTIONAL FREE CUSTOM GIFT NOTE&quot;&#xA0;in your cart on the right side of the page.And if you&apos;re adding a gift box and want to make it extra festive with a gift band, here&apos;s how: First, select&#xA0;&quot;ADD A GIFT BOX &amp; GIFT NOTE,&quot;&#xA0;then&#xA0;&quot;ADD A GIFT BAND,&quot;&#xA0;and finally, choose the occasion you&apos;re celebrating from the list of drop down menu for the perfect finishing touch!

Can I ship this as a gift?

We truly want you to be absolutely delighted with your licorice order! If you're not 100% satisfied for any reason, please know we're here to make things right for you. Just  contact us here hello@licorice.com with your order number, and we'll happil

We truly want you to be absolutely delighted with your licorice order! If you&apos;re not 100% satisfied for any reason, please know we&apos;re here to make things right for you. Just &#xA0;<a href="https://caramels-shop.gorgias.help/en-US/contact" style="text-decoration:none;">contact us here</a>&#xA0;hello@licorice.com with your order number, and we&apos;ll happily assist!To ensure everyone&apos;s safety and adhere to food health regulations, we are unable to accept returns, even for unopened packages. But don&apos;t worry, just connect with us, and we&apos;ll focus on finding a sweet solution for you!

What is your return policy?

It sounds like you took advantage of one of our Post-Purchase Offers! These special offers appear right after you complete your initial checkout, giving you the option to add an extra item to your order. The great thing about these offers is that the

It sounds like you took advantage of one of our Post-Purchase Offers! These special offers appear right after you complete your initial checkout, giving you the option to add an extra item to your order.The great thing about these offers is that the additional item ships to the same address as your original order with no extra shipping fees. Since this offer is presented after your initial payment, the charge for the added item(s) will appear as a secondary payment on your statement.If you&apos;ve changed your mind about the Post-Purchase Offer, just email us at hello@licorice.com, and our customer care team will be happy to help.

Orders

Where's my order?

When will my order arrive?

Can I make changes before my order ships?

Can I ship this as a gift?

What is your return policy?

Extra item(s) in my order!