Purchasing Information

Payment options, subscription management & more!

What payment options are available?

We accept most major credit cards, debit cards, ShopPay, PayPal, Google Pay, Apple Pay and more! The only form of payment we don't accept is cryptocurrency.

Can I call you to place an order?

While we are not always available to take your call, if you have concerns or issues with placing an order through our website, please contact us at [email protected] with your order information and phone number and we will be happy to help as soon a

Can I send an order via email?

If you feel more comfortable emailing an order, you can send us an email at [email protected]. Be sure to include:. Upon receiving your email, we will contact you to gather your payment information. Please DO NOT send your credit card information vi

I am sending licorice as a gift. Is pricing information included in the shipment?

Our priority is to create delightful gifting experiences for our customers. Therefore, we never include any pricing information in our orders, as most of them are sent as gifts.

How do I create a recurring subscription?

You can create a subscription while browsing on a product page and selecting Subscribe & Save. Then, simply select your preferred shipment frequency, add to bag and check out as normal while enjoying your discount! Don’t worry, we’ll send you an emai

How do I manage my subscription?

Once you’ve subscribed, your subscription is easy to manage! Log in here!.

I can't checkout. Help!

If you run into an issue attempting to place your Licorice.com order, we recommend clearing your cache and cookies, and trying to place the order again in a few minutes. Shopping in an incognito browser or on another device typically fixes any site b

My discount code doesn't work. Help!

If you’re having trouble redeeming a discount code, here are a few things to consider:. If you’re still having trouble, please send us a message at [email protected].